1. jrmgx
   Member

   There is something I don't understand,
   Boxcryptor say they are a zero knowledge intermediate but I can retrieve my private key from the website what do I miss here?
   Also I never had to enter anything more than my boxcryptor user/password to get it installed on my devices...
   Please can you explain more?
   Thank you

   Posted 8 months ago #

2. Christian
   Moderator

   Hello jrmgx,

   Your private key is encrypted with your password, and your password is never sent in clear text to our servers. Please have a look at our technical documentation (https://www.boxcryptor.com/en/technical-overview/) for more details on this.

   Best regards,
   Christian

   Posted 8 months ago #

3. JackOuzzi
   Member

   I have read the link above ... What data do you store under Etcetera? (Etc.) This could be ANYTHING ...

   Thanks in advance

   General user data that we store

   We store a small amount of information of each user, group and company. The information is necessary to authenticate you as a user at sign in.

   Email address
   First and last name
   Country
   Etc.

   Posted 7 months ago #
   Contact us

4. Robert
   Key Master

   Hello Jack,

   The "Etc." refers to the "small amount of information" which is required to provide our service (e.g. sending you emails in the correct language or showing you when a device was last active). As of today this information is in detail:

   User:
   Email address
   First name
   Last name
   Country
   Language
   Marketing source (e.g. if the user signed up from a specific marketing campaign)
   Application source (in which Boxcryptor application did the user sign up)
   Newsletter
   Creation date
   Last updated date

   Device:
   Name
   Anonymous hardware id
   IP address (excluding the last octet)
   Creation date
   Last updated date
   Last access date

   Group:
   Name
   List of members with status (e.g. owner or member)
   Creation date
   Last updated date

   Company / organization:
   Name
   List of groups
   List of users
   Questionnaire answers when a trial was started

   I hope this answers your question. You can also take a look at our privacy policy here:
   https://www.boxcryptor.com/en/privacy-policy/

   Best regards,
   Robert

   Posted 7 months ago #
   Contact us

5. JackOuzzi
   Member

   Thank you Robert, excellent response, thank you for the great detail. :-)

   Posted 7 months ago #

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